Resource Author Francisco Rodriguez H.
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We all know people who seem to be natural communicators at work. They communicate confidently and well with others. People respect them and help them achieve their goals. So what is their secret? Is it possible to become a better one-to-one communicator if it doesn’t come naturally?
Most definitely! I have worked as a management consultant over the last 20 years and have seen people transform into great communicators, once they set their mind to it. So if you want to build better working relationships, you can. Here are three steps to help you on your way.
Procedures people, on the other hand, like to follow set rules and processes. Once they understand a procedure they will repeat it over and over again. They have great difficulty developing new processes and without a clearly defined procedure feel lost or stuck. They are more concerned about how to do something than why they should do it. Bending or breaking rules is heresy!
7. Get Real — Whether it’s false or misleading information, ugly-spirited gossip or inappropriate jesting, it’s not wise or healthy for any organization. Communication should serve the best interests of the people and mission of the company–adding to the health and success of the whole.
8. Same Page — When workers are not on the same page, they lose the essential element of mutual understanding. Don’t waste time and energy by overlooking this critical point and frustrating your employees or confusing your objectives.
9. Follow Up — It’s important to not only open a line of communication, but to also be sure to follow up and close the loop. It ensures that everyone is kept informed and encourages ownership in the process.
10. Encourage Creativity — Some of the best ideas and problem solving come from giving employees freedom of speech and welcoming innovative thought. It encourages workers to dig deeper while nurturing pro-active and collaborative efforts
